Selasa, 19 Mei 2015

What Does Marketing Automation Systems Entails

By Tammie Caldwell


Marketing automation includes technology and software platforms made to assist marketing departments their organizations be effective in marketing their products on multiple online channels. Such platforms include social media, websites, and email. These platforms automate some repetitive tasks performed online. A command is fed on the software to repetitive do the assigned task rather than have someone do the task every time an action is needed online. This sums up the fact the Marketing Automation systems are very vital.

The marketing department and other marketing employees just specify the criteria the kind of outcome that they want for certain processes and tasks. The software interprets them, stores them, and executes the task as instructed. This reduces human error and increases efficiency. Nowadays Marketing automations includes analytical tools to anise some factors in that touch on the expected result. Most of these platforms are hosted on cloud and thus there no need for the client to install any software.

Marketing automation comes in three distinct categories, The first is all about collecting relevant information from interactions with the prospects. Marketers refer this as marketing intelligence. The software is used to track visitor behavior online by use of codes. It tracks people interested on company products in the website, social media, and those emailed by the sales team. It also measures the intent to buy.

A common scenario of such software in action is tracking and capturing the information of a client who clicks on an emailed link, checking which thread on forums is attracting more people or the social media group that has many followers. With the feedback, your team is able to develop better plans to target these areas of interest.

There are marketing automation platforms whose main aim is to move prospects down a retailing funnel. This turns prospects to hot prospects that are ready for sales proposals. The platforms score clients as they interact with the brand online and slowly create interest in the products until prospects become clients.

There are sales cycles used in the process. The most common ones include B2G (Business-to-government, B2B (Business-to-Business), and B2C (Business-to-Consumer). Marketers use these platforms to mix the traditional email retailing with a structured process of business. They do not have to chase customers that are not interested in a product, but keep in contact to those who are warming up to the products.

Some platforms are meant to ensure automation of internal retailing processes. These are referred to as workflow automation platforms. In most cases, the sales cycles are delay by the internal component that takes some time to be accomplished. Such processes include planning, budgeting, internal collaboration, development of retailing calendar among others. They check on anything that involves internal marketing process.

A CRM administrator is needed to set up a series of rules so as to trigger internal processes and marketing professionals to do their work. For example, send email campaigns, letters and design relevant files. Marketing becomes easier when human effort is not required in most of those processes.




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