Minggu, 22 Februari 2015

Remote PC Assistance Software Features You Need

By Olivia Cross


Sometimes it seems like anyone who obtains even a little bit of computer knowledge has some sort of unwritten obligation to help everyone he knows with their computers. Like most of these users, you've probably found yourself being asked to fix a friend's computer, and perhaps even multiple times. That sometimes means repeated trips to that home to gain access to their system. You can avoid all of that complexity by using one of the various remote PC assistance offerings on the market today.

Fixing someone's computer is usually not a problem when you're already there. Sadly, though, that's usually not the case. As a result, there are certainly going to be times when you just wish that you could manage a friend's computer problems from home. There are software programs that allow that access, but you need to know which of the many available features you should be considering before you choose a single program.

Obviously, price is a major concern. There are different program at different price ranges, and most paid software programs have all the bells and whistles you could ever need as a professional troubleshooter. Still, if you're not in that industry, there's no need to pay anything. That's because there are many free software programs that can accomplish your goals. Windows even has remote capability built into its software.

Ease of installation is critical as well. After all, when you're helping someone with little knowledge of computers, there's a good chance that person may struggle if he or she has to download or otherwise install new software. Where installation is concerned, the simpler it is, the better. Alternatively, you can always set up off-site access in advance if you anticipate the need for this type of troubleshooting.

As commonplace as Windows is these days, people sometimes forget that there are many users operating from Linux or Mac systems. You should look for a software program that can enable access for computers using different operating systems.

Another feature is the ability to set up permanent access options. If you have a family member in need of help with basic maintenance and other critical needs, permanent access can be tremendously helpful for running virus checks, updates, and other tasks. This option is often only used with the most inexperienced computer users.

Temporary portals with strong security measures are usually preferable though. Many casual computer users have some serious reservations about security, imagining that any outside access could pose a threat to their system. They see it as a potential security breach, and thus prefer temporary access so that they can see what is being done. Obviously, you want to help them feel that their systems are safe and secure.

Now, you may be one of those people who loves being summoned to friends' houses at all hours to deal with seemingly simple computer issues. Chances are, though, that these summons are more than a little bit annoying. The good news is that you can avoid them by remotely accessing those computers using this type of software.




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